Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
When you visit www.donelanwines.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you purchase or create an account through our store. Examples are your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you. If you subscribe with your email and/or phone number, we also may use this data to identify you, deliver goods and services to you, market to you, personalize our goods and services to you, or associate other data with you. We obtain this data directly from you when you order wine from our site, create an account with us, and when you subscribe to our marketing services.
Under no circumstances will we share any personal information that we collect with any third parties or websites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose but never does that email get sold or distributed to any other website or list.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a form to unsubscribe. If you’ve subscribed to our SMS text marketing and would no longer like to receive SMS marketing communication, you may text ‘STOP’ to our toll-free number at any point in time, therefore opting you out.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.
All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
The credit cards we accept are Discover, Visa, Master Card, and AMEX. All credit cards are debited at time of purchase for amount of purchase to ensure validity of credit card. Credit cards will also be debited for freight when freight charges are known.
Donelan Family Wines has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses our practices for gathering and disseminating information for the website: www.donelanwines.com
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also encourage visitors to be courteous in communicating with others and to be smart about choosing when and to whom to release personal information online. Never disclose any personal information that is of a sensitive or confidential nature on any public area of our site.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.